24-Dec-2020 Vert-Age
Here we will tell you how can help Interactive Voice Response or IVR & Automatic Call Distribution or ACD help your call center center organization.
Read More ...05-Oct-2020 Vert-Age
We are giving some tips how you can make your call center staff happy. You can give them rewards, listen to their office related problems and make the
Read More ...21-Aug-2020 Vert-Age
Organizations must have complete control over the resolution of different tickets. It is essential and more important in delivering flawless customer
Read More ...06-Aug-2020 Vert-Age
CRM refers to Customer Relationship Management, CRM Software is a software solution used to handle customers and manage a company’s interaction with
Read More ...27-Jul-2020 Vert-Age
A Ticketing Software also famous as the Help Desk Support system is a software which allows organizations to manage their product-related issues by ge
Read More ...15-Jul-2020 Vert-Age
The App allows you to keep dialing a contact until the call is successfully established. Once the person on the other end lifts the phone, the dialing
Read More ...